ConfiTrek Privacy Statement

Last updated March 4, 2024

Thank you for reading the ConfiTrek ("CT") Privacy Statement ("Statement"). This Statement is important to us as it explains the personal data CT collects, how CT processes it, and for what purposes CT uses it.

1) Personal data we collect
2) How we use personal data
3) Reasons we share personal data
4) How to access and control your personal data
5) Cookies and similar technologies
6) Notice to end users
7) Contact us

Personal data we collect

CT collects data from you, through your interactions with our products and services. The data we collect depends on the context of your interactions with CT and the choices you make, including your privacy settings and the products and features you use. We also may obtain data about you from third parties.

You have choices when it comes to the using this technology and the data you share with CT. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to use a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you're using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

How we use personal data

CT uses the data we collect to provide you with interactive experiences. We use data to:

• Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
• Improve and develop our products.
• Personalize our products and make recommendations.
• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of CT products or services) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.

Our processing of personal data for these purposes includes both automated and manual methods of processing and is used to build, train, and improve the accuracy of our products and services.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with CT affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of CT and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by CT. You can control your personal data that CT has obtained, and exercise your data protection rights, by contacting CT or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

• Control the use of your data for interest-based advertising from CT by visiting our opt-out page.
• Choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from CT.
• Access and clear some of your data through the CT privacy dashboard.
• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

Not all personal data processed by CT can be accessed or controlled via the tools above. If you want to access or control personal data processed by CT that is not available via the tools above or directly through the CT products you use, you can always contact CT at the address in the How to contact us section or by using our web form.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

You have a variety of tools to control the data collected by cookies and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

Notice to end users

When you use a CT product or service with an email address that was provided by your organization you are affiliated with, such as an employer, that organization can:

• Control and administer your CT product, product account, including controlling privacy-related settings of the product or product account.
• Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your CT product or service.

If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products or services and the content associated with those products or services, including those you acquired on your own behalf, if you used your organization to sign in to such products or services.

CT products and services are intended for use by organizations. If your organization provides you with access to CT products or services, your use of the CT products or services is subject to your organization's policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization's administrator. When you use social features in CT products or services, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the CT product or services. CT is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

Contact Us

If you have a privacy concern, complaint, or question for CT, please contact using our information below.